Return conditions

Return conditions

At Blue Bird, we are committed to providing you with the best military electronics, but sometimes there are situations where a return is required. We are always ready to help you in this process.

How to make a return:

Reasons for return:

Although returns are rare, they are usually due to improper use or testing of the device. We are always happy to help you understand any questions related to the operation of our products.

Exchange or refund process:

If the device is indeed malfunctioning, we will arrange for a replacement or a full refund. Importantly! Refunds are made exclusively to the account from which the payment was made.

Send the device using Nova Poshta:

To return the product, please send the device via Nova Poshta with the following information:

Recipient: Borodina Oleksandra Volodymyrivna

Branch: #237, Kyiv

Phone: +379765338457

Our obligations:

• Thorough testing:
  All of our devices undergo extensive laboratory and field testing before shipping to ensure their performance.
• Detailed instructions:
  You will find detailed instructions for use and connection included with each device. We strongly recommend that you read it carefully before starting operation.

Your protection is our priority. Contact us with any questions and we will always find a solution.